Shipping policy

Shipping Policy for Nexura

Thank you for shopping with Nexura! We strive to provide fast and reliable shipping to ensure your products reach you as soon as possible. Please review our shipping policy below:

1. Processing Time

  • Orders are processed within 5-7 business days, excluding weekends and public holidays.
  • Once your order is processed, you will receive a confirmation email with tracking information.

2. Delivery Time

  • Estimated delivery times vary based on your location:
    • Standard Shipping: Typically 5-7 business days.
    • Express Shipping: Typically 2-4 business days.

Please note: Delivery times may be longer during peak seasons or due to unforeseen circumstances like weather or public holidays.

3. Shipping Partners

  • We partner with reliable carriers to ensure timely delivery. Tracking information will be provided for every order to monitor your shipment’s progress.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email. You can track your order using this number on the carrier’s website.

7. Shipping Delays 

  • In the event of a delay or if a package is lost in transit, please reach out to us for assistance. We will work with the carrier to resolve the issue and keep you updated on the status of your package.

8. Damaged or Lost Items

  • If your order is damaged or lost in transit, please contact us immediately at Email-nexurafashions@gmail.com with your order details. We will work with the carrier to resolve the issue and ensure you receive your items.

9. Address Accuracy

  • Please ensure that all shipping information, including your delivery address, is accurate and complete. Nexura is not responsible for delays or issues arising from incorrect address details provided by the customer.

10. Returns and Exchanges

  • For information on returns and exchanges, please refer to our [Return Policy page].

Contact Us For questions regarding shipping, please contact our support team at support
Address- boutique-2, 4th floor, East point plaza, kurla east, mumbai-400024
Email-nexurafashions@gmail.com
Phone- 8591818889